PIN Reset for your Student / Employee Account

If you get a screen that says that your PIN has expired, this means you need to change your PIN and choose a new one.

The PIN Reset procedure is as follows:

• Go to the Student Accounts / Self Service Login Page
• Enter your previous PIN
• If your previous PIN does not work, please try your random PIN (sent to your email)
• Enter a New 6 digit PIN
• Remember and/or write-down your new PIN

If you are still having a problem, please either call or email us.

By PHONE (Normal Business Hours)

Call the Registration & Records office

• Brighton Campus (585) 292-2300
• Damon (585) 262-1670
  
  

By EMAIL (Non-Business Hours / Holiday)

Please follow the steps below. We will respond within 48 hours of receiving your email.

• Use your "Monroecc.edu" email account.
• Send Email to: registration@monroecc.edu
• Enter "PIN Reset" in the subject line of our email
• Include your Student ID (M number or SSN)
• Include your birthdate .